Instructional Designer

Mucklow Instructional Design (April 2012 - Present)

• specializing in online learning for college, university, high school, military, and professional training • focus on visual learning, games, gamification, stories (case studies and scenarios), choice-based learning, and learner interests and needs • recent projects include a college-industry joint online training program, a Canadian Forces online training program, a national nonprofit online certification program, a college certificate program of blended courses for working professionals, a global aid F2F training program, a rapid-design ecourse and F2F certification program for a national organization, and a rapid-design ecourse program for post-university second-language learning • Captivate, Articulate Storyline, Moodle, Blackboard, PowerPoint, Camtasia, Illustrator, Premiere, InDesign, Audition, SnagIt • Membership and Conferences: Lambton Mobile Summit, Canadian Network for Innovation in Education, Canadian eLearning Enterprise Alliance

Marketing Coordinator / Online Course AssistantDeveloper

Queen’s Continuing and Distance Studies; Queen’s Centre for Business Venturing (April 2012 - Present)

• developed innovative material for online courses • redesigned curriculum to focus on objectives, assessments, and learner engagement • developed a new interactive website • created interactive learning videos in Articulate, from storyboard to final product   • collaborated with instructional designers, coordinators, and faculty to design, develop, and implement high-quality • developed and edited material on LMS • designed professional-grade brochures, including layout and illustration

Textbook and Companion Website Editor / Proofreader / Developer

Michael Grass House, Mucklow Ed/IT (1995–2011)

• edited and indexed college and university textbooks for major Canadian textbook publishers • collaborated with in-house editors, producers, technologists, and authors • managed group authors, resolved conflicts and concerns to the satisfaction of all • followed project management method to meet deadlines and maintain high quality • proofread companion websites, quizzes, and activities • became proficient in using web-based publishing software • professional-quality editing and proofreading • authored and published four books, including all aspects of research, illustration, editing, and book design • Cindex, WebPublish, Sybil, APA/MLA and other style guides 

• Membership: Editors Association of Canada, Canadian Association of Indexers

Technical Writer / Editor / Illustrator

Contract to several corporations and nonprofits (1995–2011)

• researched, developed, wrote, and edited technical, corporate, and medical documents, reports, and manuals for Canadian and American companies and government agencies • coordinated global groups of subject matter experts across multiple time zones and areas of specializations • helped specialist authors grasp the concept of writing for general-public and non-expert audiences

College and University Instructor

Queen’s University; St. Lawrence College; Fanshawe College (2003–2005, 1992–1993)

• taught English and communication courses to international students, technical and vocational students • developed curriculum and/or implemented programs based on curriculum • targeted sector-specific skill sets at each class • developed new curriculum for new programs • taught advanced editing courses to writers • consulted with students to assess needs and motivations

Adult Education Instructor

Limestone Board; Fanshawe College; London Board (2001–2002, 1991–1995)

• developed innovative pilot programs for immigrants and unemployed adults • designed needs-based curriculum • collaborated with teams of instructors to deliver quality programs • consulted with funding agencies • researched and developed all program materials  


Certificate in Curriculum Development and Instructional Design

Mount Royal University 

MA Journalism/Communication 

University of Western Ontario

BEd Secondary Level

Queen’s University

BAH English and French

Queen’s University

AssociateshIp of the Royal Conservatory of Teachers

Royal Conservatory of Toronto